New Apps security feature causes confusion among Google users

Oleh: admin
June 13, 2014

Google confused end users and triggered a spike in support phone calls to Apps admins with the initial rollout of a security feature for the cloud suite.

In recent weeks, the company began prompting Apps users to enter a mobile phone number so that they could be contacted via text message in the event Google detected suspicious log-in attempts to their balances — in essence, put users through a two-step authentication process in those cases.

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